New! Vanco now allows refunds processed through third party software so you may now issue refunds in a single step, directly from the Order. The Manual Refund setting will be automatically disabled when sites using Vanco are upgraded to the integrated refund feature (July 20) and/or when credit card settings are migrated from previous event sites.
In addition, you may now flag transactions originating from an event site to allow reporting by the “Fund” (eg. sub-account) the revenue was directed to.
If you wish to continue processing refunds manually (two steps, process on Vanco website, then again in software), please contact support.
