When evaluating fundraising software, it's important to understand both what the platform offers and how it feels to use. Just as important as features and pricing is the experience your donors and bidders will have on event day.

You'll want to consider how easy it is for guests to register, bid, donate, and complete checkout. A smooth, intuitive process reduces friction and helps keep supporters engaged throughout the event.

Visual presentation matters too. Your auction site should align with your organization's branding, colors, and overall event theme to create a cohesive experience for attendees.

For in-person events, efficiency is especially critical. From check-in to checkout, the system should help move guests through the event quickly and minimize long lines or technical delays.

To fully understand the guest and admin experience, we recommend booking a live demo to see SchoolAuction.net in action from both perspectives.

Frequently Asked Questions

Can we customize the event site and emails with our organization's branding?

Yes. There are multiple ways to customize the look and feel of the site and emails, so that they are consistent with your organization's branding. Logos, posters, and banners can all be uploaded and used in the site and email design.

How smooth are check-in and check-out for guests on event night?

Guests can complete both check-in and checkout directly from their smartphones, creating a fast, self-service experience. For those who prefer assistance, they can check in and out with the help of a volunteer.

If a guest has a credit card on file, they can leave the event without stopping at checkout, and the organization can process their transaction the next day.

Do bidders need to download an app, or can they bid from any browser?

Bidders do not need to download an app in order to place bids in any event on the SchoolAuction.net platform. They can bid with any phone, tablet, or computer with a web browser.

What does the bidding experience look like for guests during the event?

Guests can either browse the catalog of available items on their phone, or scan QR codes to go straight to an item they are interested in. If they place a bid and are subsequently outbid, they will be notified by text message and email, with a link they can use to bid again.